Our New TDDA Training Centre/Office in Manchester @ Trafford House

Exciting News from The Direct Training Academy: Our New Office in Manchester @ Trafford House, Continued Growth, and Why We’re the Best Choice for Your Training Needs

We’re thrilled to announce the opening of our new office at Trafford House in Manchester! This exciting move is part of our ongoing growth and commitment to providing the best possible training experience for our clients. This new office marks an important milestone for us, but we’re not stopping here! With our premises now in Glasgow, Manchester, and London, we’re continuing to expand, with future plans for Birmingham and beyond. This expansion means more availability, better training environments, and, most importantly, continued cost savings that help keep training affordable for your candidates while still maintaining exceptional quality.

Why Our Expansion Matters for You

Having our own offices means we can offer a range of benefits for our clients and their candidates. Here’s what this means for you:

• Lower Costs: By operating from our own premises, we can eliminate the need for expensive hotel venues and reduce operational costs. This allows us to keep training costs low, ensuring you receive top-tier quality at an affordable price. We’re committed to keeping training accessible without compromising on quality.

• More Flexible Dates and Availability: With our new office in Manchester and continued expansion, we now have full control over scheduling. This means more training dates are available, making it easier for your candidates to find a session that fits their needs.

• Better Training Environments: Our dedicated venues are explicitly designed for learning. We offer professional, calm spaces that are tailored to maximise engagement and concentration, ensuring the best possible training experience.

• Consistency: Owning our venues ensures that training quality never fluctuates. You no longer need to worry about last-minute venue changes or scrambling to find an alternative. You can rely on the same high standard every time.

A Clear Comparison: Price Reductions vs. Competitor Increases

What really sets us apart is our commitment to value. Since 2015, another training provider has (Raised) their prices from £49.00 (plus VAT) to £79.00 (plus VAT) for their “All-in-One” CSTF course, marking a significant (61% price increase). Over the same period, inflation in the UK has only been around 18.5%, meaning their price hike far exceeds inflation, putting unnecessary financial strain on their clients.

In contrast, since launching The Direct Training Academy Ltd in September 2022, we’ve focused on reducing our prices rather than increasing them. Initially, our CSTF All-in-One course was priced at £65.00 plus VAT. As of March 2025, we’ve reduced this to just £40.00 plus VAT, a 38.5% reduction. We’ve consistently lowered our prices to ensure we remain the most affordable and high-quality training provider in the market.

Why Choose Us?

Here’s why clients continue to choose us:

• Competitive Prices: Unlike others, we’ve consistently lowered our prices, passing on the savings directly to you. We’ve never inflated our prices like others in the market.

• Interactive and Engaging Training: Our training isn’t just theoretical—it’s hands-on and interactive. We ensure that candidates not only get the necessary knowledge but also build practical skills, giving them the confidence they need.

• Additional Value: We go above and beyond by offering free refreshments, lunch, and snacks during every session. Unlike many providers who fail to provide basic amenities, we ensure your candidates feel cared for.

• Real Venues, No Last-Minute Changes: Our plans have most of our venues as offices, this means we will have complete control over the training schedule. Unlike other companies, who have been known to attempt to cancel booked venues or change locations at the last minute, we stand by our commitment to delivering training as promised.

• Flexibility and Support: Life can get in the way, and we understand that. We offer flexible booking options and are here to work with you to ensure your candidates can attend, reschedule, or complete their training, even in unexpected circumstances.

Our Competitors: Poor Reviews, Missing Equipment, and Disruptive Behaviour

While we continue to invest in our training environments, feedback from clients about competitors’ offerings highlights some major flaws. We’ve consistently heard about issues such as poor customer service, unprofessional trainers, and even a lack of basic training equipment.

For instance, one reviewer described their trainer as “belligerent” and “threatening,” highlighting the disrespectful behaviour they encountered. Another review pointed out that their training session was missing vital equipment, such as a defibrillator for CPR training, and no hoist was provided during manual handling training, making the session incomplete and unsafe. This is just one example of how other providers are failing to meet the high standards your candidates deserve.

What sets us apart is our commitment to providing everything your candidates need to succeed. From day one, we’ve prioritised offering comprehensive training with the right equipment to ensure your candidates have a fully engaging and safe learning experience.

We listen to feedback, act on it immediately, and invest in improvements based on that feedback. For instance, we provide all the necessary training equipment, offer biscuits, pastries, and refreshments to ensure comfort throughout the day, and deliver a professional, welcoming environment. With us, your candidates are always treated with respect and supported throughout their learning journey.

Our Approach vs. Competitors’ Approach

It’s clear that our focus is on providing better training experiences and making training more affordable for our clients. We listen to feedback, adapt based on real-time candidate input, and continuously improve our service. Whether it’s offering biscuits, pastries, and refreshments to ensure comfort throughout the day or offering personalised support to accommodate unexpected changes, we go the extra mile.

We also attend courses ourselves. This is not a job for us—it’s a passion. Our management team and Directors have attended 121 courses so far this year. We put in the miles, speak to candidates, gather feedback, and continually learn and improve. We don’t just sit back and let others handle things—we are actively engaged in delivering high-quality training and making sure everything runs smoothly.

In the past six months alone, we have made three significant updates to our course content to meet candidate expectations based on valuable feedback from candidates and clients. We are always evolving and constantly adapting, and we are committed to providing your candidates with the best possible training experience.

What’s Next for Us?

We will continue to focus on providing value, quality, and service as we expand. Our new office in Manchester is just the beginning, and we have exciting plans for further expansion, including a potential move to Birmingham. We aim to ensure we’re available to support our clients nationwide with even more flexible dates and enhanced offerings.

Get in Touch Today!

We’re excited to continue supporting you and your candidates. If you’d like to learn more about our services, new locations, or any upcoming courses, don’t hesitate to reach out to us. Let’s continue to grow together!